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FAQs

Q1. Does the GoKart need any maintenance?
Q2. How long to charge the battery?
Q3. How many holes does the battery last?
Q4. How long will a new battery last before it needs replacing?
Q5. I don’t know whether to get the 18 or the 36 hole battery. Help!
Q6. I’ve already got a powered golf trolley battery. Can I use it with the GoKart?
Q7. Can I use ‘hedgehog wheels’?
Q8. What if I have a problem?
Q9. Where can I see a GoKart?
Q10. How long do you take to deliver?
Q11. Is it ok to take the GoKart battery on a plane?
Q12. Will any golf bag fit the GoKart?
Q13. Does the GoKart freewheel?
Q14. What kind of slope can a GoKart cope with?
Q15. What if I forget my battery?
Q16. How fast does a GoKart go?
Q17. What’s the maximum weight a GoKart can carry?
Q18. I have two batteries and I use them in rotation. Do I need two chargers?
Q19. Your trolley makes my car dirty. Do you make a bag to put the GoKart in?
Q20. Can I sit down when I play golf with my GoKart?

Q1. Does the GoKart need any maintenance?
A. Not much. Just charge the battery and keep it clean.
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Q2. How long does it take to charge the battery?
A. About 8 hours.
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Q3. How many holes does the battery last?
A. With a battery in good condition, at least 18 holes with the standard 20Ah battery.
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Q4. How long will a new battery last before it needs replacing?
A. This is going to sound like it’s written by a politician, but it really is difficult to give a straight answer. There’s a wide variation. Some factors that make a difference are; weight of golf bag, frequency of use, temperature (batteries aren’t as efficient in cold weather), recharging promptly after use,  and staying on the fairway helps a bit too. Besides all that, there can be a variation between two batteries even if they’re used in identical conditions. As a rough (very) guide, you need to treat yourself to a new one sometime between one and three years.
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Q5. I don’t know whether to get the 18 hole or Lithium battery. Help!
A. Most people take the 18 hole battery as it is much more affordable.  If you play 36 holes in a day you could purchase a second battery.  The 18 hole battery will eat any course you throw at it for breakfast, and still be wagging its tail ready for more. It’s really powerful, and will even do 27 on one charge with all but the heaviest of bags. If you do opt for two batteries please remember to alternate them. This will get the best use out of both.    This Lithium battery is much lighter and will last 2 to 3 times longer than the 18 Hole battery, but is approximately 5 times more expensive.
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Q6. I’ve already got an electric golf trolley battery. Can I use it with the GoKart?
A. Yes, as long as it’s the right size, click here for more info. We can supply you with a fitting kit. A small amount of DIY effort is involved but there are really clear instructions to follow, and from a save-the-planet point of view, as much as we’d really love to sell you a new battery, if there’s some life left in your old one then we’re keen for you to use it.
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Q7. Can I use ‘hedgehog wheels’?
A. Yes, and we’ve got together with the Hedgehog Golf Company, to produce a set of wheels to fit the GoKart. They incorporate the patented stud design accepted by green keepers all over the world to be kind to the course in wet conditions. They come in kit form, which includes all three wheels and simple to follow fitting instructions. Please check with your club to make sure they allow Hedgehog wheels on the course.
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Q8. What if I have a problem?
A. You can call our team of technical experts who’ll work out what needs to be done to get you up and running again.  If we can’t help you on the phone, you can send it to us for repairs.    If it’s a battery or charger problem we’ll send you a new one straight away. You shout, we jump.
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Q9. Where can I see a GoKart?
A. The GoKart is only available to buy direct from us. We designed it and manufacture it here, in the UK. If you’re not sure, you can buy one and use it for up to one month. If you don’t want to keep it we’ll collect the trolley and give you a complete refund with no quibbling, but you will come off our Christmas list.
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Q10. How long do you take to deliver?
A. We usually despatch between 1 and 3 days of receiving an order (this can vary due to seasonal demand or unusual circumstances, but we’d let you know if this were to happen). Delivery is between 1 and 4 working days.   If you have a particular deadline (birthday/holiday/forgot anniversary guilt), let us know and we’ll bend over backwards, turn somersaults and triple saltos to fit in with your plans.
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Q11. Is it OK to take the GoKart battery on a plane?
A. Yes, but check with your airline first.
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Q12. Will any golf bag fit the GoKart?
A. Any standard bag will fit.
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Q13. Does the GoKart freewheel?
A. Yes. It freewheels in the direction it drives, so forward. This means that if you do have a problem you can still trundle the trolley in front of you.
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Q14. What kind of slope can a GoKart cope with?
A. Anything you can get up without climbing gear. Seriously, we’ve tested the trolley on some really extreme courses, and it eats them all for breakfast. The reason for this is our rather muscular 230W motor, which quietly pumps iron in the garage while you’re not looking.
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Q15. What if I forget my battery?
A. You’re a bit stuck.The battery, when clicked into position, is an integral part of the trolley, holding the whole unit together. Life is not fun with a floppy GoKart. Expect derision.
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Q16. How fast does a GoKart go?
A. Fast. We haven’t put it on a running machine but at full pelt you’d need a steady jog to keep up with it. When speed golf follows the trend for speed dating etc, we’re ready for it. The motor once again is the culprit.
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Q17. What’s the maximum weight a GoKart can carry?
A. We need to be more specific here. The maximum weight it can carry is two (supposedly adult) men riding on one trolley around the GoKart office. Testing was however cut short when they crashed into the photocopier. In a sensible situation on the golf course, you wouldn’t want more than about 15kgs on the trolley. We don’t say this is a maximum, but if you volunteer to carry everyone else’s stuff you will have to buy a battery more often than if you kept quiet. We leave it up to you. Mind the photocopier though.
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Q18. I have two batteries and I use them in rotation. Do I need two chargers?
A. No. The important point to remember is that once charged, our batteries stay fully charged for several weeks when disconnected from the charger. The method with two batteries and one charger is as follows: Starting with both batteries fully charged, have one on the charger and one standing by off the charger. When you play, use the battery which is NOT on charge. When you come back, take the other battery off charge and put the one just used on charge. Repeat this routine every time and you will use each battery equally and will never go out to play with a flat battery (on your golf trolley).
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Q19. Your trolley makes my car dirty. Do you make a bag to put the GoKart in?
A. Yes, we make a really nice bag. It’s tough, has a proper zip that won’t break, and it’s just the right size to make your GoKart feel loved and all cuddly and warm.
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Q20. Can I sit down when I play golf with my GoKart?
A. Yes, you need the GoKart seat. It’s really easy to er…sit on.
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Q. Do you offer a vegetarian option?
A. That’s just silly.
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Q. Can I get wing mirrors for my GoKart?
A. Yes, but only as part of a kit that includes 22 spotlights, a Vespa badge and a copy of Quadrophenia on DVD. (Subject to availability/Price on application)

Now, do you have any more sensible questions?
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